Privacy Policy

Effective Date: May 30, 2025

Welcome to ShiftFox, a platform designed to help teams track attendance, manage shifts, and monitor workplace activity with precision and transparency. At ShiftFox, we respect your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services through our mobile applications and APIs.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Account & Identity Data
  • Full name
  • Email address
  • Password (encrypted)
  • Device ID
  • Profile avatar (optional)
1.2 Attendance & Shift Data
  • Check-in and check-out times and methods (e.g., GPS, IP, QR)
  • Shift assignments and schedules
  • Early leave reasons and attendance notes
1.3 Usage Analytics
  • Login frequency and activity duration
  • IP address, browser, OS
  • Location data based on IP or GPS (when enabled)
1.4 Payment & Subscription Data
  • Billing information and plan details (Free, Team, Pro)
  • Stripe customer ID and transaction metadata

We do not store or process your credit card information directly. All payments are handled securely by Stripe.

1.5 Communication Data
  • Emails or support inquiries
  • Feedback, announcements, or surveys

2. How We Use Your Information

  • Register and authenticate users
  • Track attendance and calculate working hours
  • Generate reports and analytics for admins and employees
  • Provide shift and schedule management features
  • Process subscriptions and payments
  • Monitor platform usage and prevent abuse

3. Legal Basis for Processing

  • Your consent, when you sign up or submit data
  • Contractual necessity for providing paid features
  • Our legitimate interest in maintaining secure operations
  • Legal compliance (e.g., tax, fraud, labor laws)

4. Sharing Your Information

We only share data with trusted third parties as needed:

Party Purpose
Stripe Subscription billing
Cloud Infrastructure Providers Application hosting, data backup, and storage

We do not sell, rent, or trade your personal data.

5. Data Retention

  • Your data is retained as long as your account remains active.
  • We may retain anonymized usage data for performance insights.
  • You can request account deletion at any time via email.

6. Cookies and Tracking

  • Maintain login sessions
  • Identify user activity and session duration
  • Track app performance and troubleshoot issues

You may disable cookies in your browser settings if desired.

7. Your Rights

  • Access and update your account data
  • Request data deletion or export
  • Opt out of non-essential communications
  • Control app permissions for GPS and notifications

To manage your data, contact us at: hey@xsoftgroup.com

8. Security Practices

  • All data is encrypted in transit (HTTPS)
  • Secure authentication and role-based access control
  • Regular audits and infrastructure updates

9. Third-Party Links

Links or integrations in ShiftFox may lead to external sites. We are not responsible for third-party privacy policies or content.

10. Children’s Privacy

ShiftFox is not intended for children under 13. We do not knowingly collect data from minors.

11. Updates to This Policy

This policy may be updated as needed. We will notify users of significant changes via email or in-app messages.

12. Contact Information

Questions or concerns? Reach out to our team:

Email: hey@xsoftgroup.com

Thank you for choosing ShiftFox. We are committed to earning your trust and protecting your privacy.